At Legit.Health, we understand that receiving an unexpected email about a new account can be confusing and potentially alarming. This post is designed to clarify what it means when you receive a notification that an account has been created for you by your healthcare provider using our platform.

What is Legit.Health?​

Legit.Health is an advanced medical platform used by healthcare professionals to enhance the way they interact with and manage patient care. Our technology is designed to streamline communication between you and your healthcare provider, making it more efficient and effective.

The email address from which you may have received the email should be no-reply@legit.health. This is a notification-only email address.

Why did I receive this email?​

Your healthcare provider has created an account for you on our platform to facilitate better communication and management of your treatment. This may include access to medical records, appointment scheduling, and health management tools that are part of your treatment plan.

What this email is not:​

1. A marketing communication: the email you received is not an advertisement, nor is it an attempt to sell you a product or service. It is a notification regarding your health management system set up by your healthcare provider. In other words: it's send by your current hospital, through our platform; it's not sent to fulfill any goals of our own.
2. A breach of privacy: your personal data has not been shared without consent. Legit.Health adheres strictly to data protection laws to ensure that your information is secure and used appropriately. The setup of your account is part of the agreed-upon procedures between Legit.Health and your healthcare provider to ensure you receive the best possible care.
3. Unsolicited spam: This email is a legitimate part of the services that your healthcare provider has opted into on your behalf, aimed at improving your healthcare experience.

Benefits of your Legit.Health account​

Here are several ways how your new Legit.Health account can benefit you:

• Enhanced communication with your healthcare provider: Easily receive updates, test results, and messages from your healthcare provider.
• Remote access and tele-dermatology: Avoid having to go to the hospital to receive information or care, allowing you to receive key information remotely.
• Access to your medical records: View the evolution of your dermatological condition across time, which is especially useful for managing long-term conditions.
• Health monitoring tools: Depending on your healthcare provider's setup, you might have access to tools that help monitor and manage your health.

What should I do next?​

• Activate your account: Follow the instructions in the email to set up your password and access your new account.
• Verify your information: Once your account is active, check that your personal information is correct and update any details if necessary.
• Explore the platform: Familiarize yourself with the features available to you. You might find valuable tools to manage appointments, communicate with your doctor, and much more.

Have further questions?​

If you have any concerns or questions about your new account or the email you received, please do not hesitate to contact your healthcare provider directly. They can provide further clarification on why the account was set up and how you can benefit from using it.

If you have technical questions about the platform, you can contact us through the email you will find in the application. However, please do not contact us with medical questions, as we can only provide technical assistance. We are not doctors and we do not provide healthcare services, so we can only assist you in technical matters.

At Legit.Health, our goal is to ensure that your experience with your healthcare provider is seamless and supportive. We are here to support your journey towards better health, empowered by innovative technology.