Frequently asked questions
Here, you will find some of the most common questions asked by our clients. If you have any other questions, please feel free to contact us.
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Questions
📄️ How should I interpret the results?
Interpreting the results requires careful consideration of the image quality and the context in which it was taken. By following the recommended guidelines, you can ensure more accurate and reliable results.
📄️ What is the performance of the classification neural network for each of the conditions?
To measure the performance of the classification algorithm, we use two metrics: sensitivity and specificity. In the following table, you will find the values for each condition according to ICD-11.
📄️ Can I create an EpisodeOfCare without assigning it to a condition?
No, currently we only admit creating EpisodeOfCare with an assigned condition. This eases the tracking of the condition inside the application.
📄️ Can the application also accept .HEIC formats?
No, we do not accept images in .HEIC format. We accept .JPG and .PNG.
📄️ What is the minimum information in an API request?
Only the image of the skin lesion is required for the API to return a value.
📄️ What is a condition?
In the scope of the domain of programming the integration of the device, the term condition is a pathology, as define in FHIR, in a body site of a patient.
📄️ How do I fix the "this IP is not allowed" error?
If you are receiving the following message when consuming our API,
📄️ Where can I find the codes for specifying a body site or a pathology?
The Swagger contains the full list of codes for selecting a body site or a pathology in the description of the corresponding properties.