Support for patients
If you have technical questions about the platform, you can use the chat below for assistance. However, please note that we cannot grant access to accounts or handle account management issues, as these can only be managed by your hospital or healthcare provider. Additionally, please do not contact us with medical questions, as we can only provide technical assistance. We are not doctors and we do not provide healthcare services, so we can only assist you in technical matters.
Please do not send medical information. This chat is for technical support only. If you have a medical question, please contact your healthcare provider directly. For account access issues, contact your care center administrator.
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